Managing the social pages of your small business can present an opportunity for growth when done right. There are unlimited opportunities in sales and brand awareness when you harness the power of social media because visits to social sites make up about 20% of time spent online on both mobile and desktop devices (Business Insider). If you want to take advantage of the popularity of social media to boost your business, take a look at the following steps to bolster your business’s social presence and increase customer engagement with your brand.
Create Profiles on All Social Networks
While Facebook continues to dominate social media in every demographic, it is not the only social site that matters. Creating profiles across all major social sites—Twitter, LinkedIn, Instagram, Pinterest, and Facebook—will maximize your exposure and allow you to test out different social strategies utilizing the varying formats of each platform.
Invest the Most Time on Networks Where Your Customers Spend Time
Once you begin to manage multiple social profiles for your business, you can see where you are gaining the most attention from your customers. With this data, you’ll know where to dedicate the most time to updates and interaction.
Add Social Sharing Buttons to Your Site
The content you create and post on your website can propel your social presence because it will be easy for readers to share—especially when you add social sharing widgets to your site. In addition to making your content more shareable, social buttons can also allow for one-click following, which increases the number of viewers your social profiles will see.
Avoid Obvious Self-Promotion
Successful social marketing requires a nuanced approach. Rather than blatantly advertising with social posts, you will want to primarily focus on offering helpful information or interesting discussions with your customers. About 8 out of 10 posts should be more engaging, while the other 20% can include a more direct sales pitch or promotion.
Interact with Your Followers
Finally, you’ll want to remember that social media relies on back and forth communication between users, so it is beneficial to reach out to your followers and those who mention your company. Continuing the conversation about your company can create a more positive and relatable image for your brand, which will keep customers coming back.
If you find yourself without the time to manage your social presence or you need a strong content strategy to back up your social posts, our team of digital marketing professionals can help. Call us at (904) 823-9747or visit our website to get a closer look at our social marketing services.