How to Make your Customer Service your Biggest Marketing Advantage

Now that more and more businesses are being run online, it may seem that customer service has become a relic of a bygone era.

Many businesses use to define their success as a business based on the excellent customer service that they offered. Companies like Nordstrom comes to mind.

However, customer service has changed and in many cases, it seems that businesses have not adapted to offering a new more modern forum of excellent customer service.

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